free worldwide delivery

made in ireland for 125 years

Shipping

Shipping & Delivery
There is no additional charge for shipping.

Estimated delivery times to:

Ireland 2-3 working days

UK 3-5 working days

Europe 5-7 working days

USA & rest of the world - 7-10 working days

All our products are manufactured at our factory in Ballyartella, Nenagh, Co Tipperary, Ireland. All the products on this web site are stock supported and we can despatch your order within 2 working days of receiving your order. We will confirm your order with an email. If for some reason an item will take longer to despatch we will inform you in this email. There are no order despatches on Saturday, Sunday or holidays.

Please note that delivery dates cannot be guaranteed and may be disrupted by issues outside our control (for example interruptions to transport systems and services provided by our carriers and banking systems)

Returns & Replacements

If you are not entirely satisfied with your purchase simply return the item to us in the condition supplied within 14 days of receiving the order. Please also include your order summary or receipt with the product you are returning and for our benefit please tell us why you are returning it. All items should be returned to John Hanly & Co Ltd, Ballyartella Woollen Mills, Nenagh, Co Tipperary, Ireland and we will refund or exchange the item. If you ask for an item to be exchanged then you must also pay for the sending of the new item.  Please send us back the item by your own trackable and insured method. We are not responsible for returned items that go missing. 

Your refund will be credited back to the original method of payment. A credit will take a few days to show up on your bank statement.

Payment & Pricing
Credit/Debit Card payments are accepted and are securely processed by the Realex payment gateway. Paypal payments are also accepted. PRICES INCLUDE 23% VAT. VAT is not charged for orders shipping outside the EU, but is charged for orders shipping to destinations within the EU.
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